Great leaps forward depend on
Rock-Solid foundations

With over 250+ implementations and go-lives under our belt, we’ve distilled the lessons learned in both ServiceNow tactical implementation and ServiceNow organizational expansion, to share five core insights for building a successful service management foundation: 

  1. Build your business case
  2. Gain executive buy-in
  3. Plan the people process
  4. Anticipate further development
  5. Work the quick wins 

You'll also get a 16-step checklist to help you quickly assess the health of your service management foundation today, and how it can grow in the future.

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