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Watch Now: On-demand training on ServiceNow! Two free hours of training that will focus on the fundamentals.

  • Overall use of ServiceNow
  • Architectural highlights to help you configure faster
  • Basic administration tasks
  • Built-in relationships between Incident, Problem, & Change
  • Knowledge Centered Support (KCS)
  • Workflows and Automation
  • Asset management: hardware, software, and consumables
  • Service catalog and procurement
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