ServiceNow Madrid
Get Your eBook Today
With the release of Madrid, ServiceNow simultaneously expands its enterprise reach while returning to its roots: making agents, internal service providers, and developers more effective problem-solvers for both internal and external constituents.
Madrid’s most newsworthy new features and functions are focused on the back-office, especially in these three areas:
-
Dramatic improvements in mobile
-
“Intelligent” agent support
-
Significant improvements in HR Service Delivery and customer service management
