ServiceNow Madrid

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With the release of  Madrid, ServiceNow simultaneously expands its enterprise reach while returning to its roots: making agents, internal service providers, and developers more effective problem-solvers for both internal and external constituents.

Madrid’s most newsworthy new features and functions are focused on the back-office, especially in these three areas:
  • Dramatic improvements in mobile
  • “Intelligent” agent support
  • Significant improvements in HR Service Delivery and customer service management
Madrid Trio Mockup

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