Welcome to Your ServiceNow Primer.

Once just a simple IT ticketing platform, today’s ServiceNow offers an entire Enterprise cloud to support your employee, customer, and IT teams.

As the platform has grown... so has the responsibility of executing it. We're here to help, in this book we'll cover;

  • What ServiceNow is, and how it came to be
  • Building your business case and getting your first project off the ground
  • Drawing roadmaps and staffing projects
  • Tips for success
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